Our Policy

Last Updated January 14, 2026

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1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Information"), including:

• Identifiers: Name, shipping/billing address, email address, and phone number.

• Payment Information: Credit card numbers and billing details (processed securely via third-party processors).

• Commercial Information: Records of products purchased, considered, or your jewelry preferences/Wishlist's.

• Technical Data: IP address, browser type, and browsing history on our site via cookies and tracking pixels.

2. How We Collect Your Information

• Directly from You: When you make a purchase, create an account, sign up for our newsletter, or request a jewelry appraisal.

• Automated Technologies: As you navigate our site, we use cookies to improve your experience and analyze traffic.

• Third Parties: We may receive information from social media platforms if you interact with our profiles.

3. How We Use Your Information

We use your data to:

• Process and ship your orders.

• Send order confirmations and tracking updates.

• Provide customer support and process returns or repairs.

• Send promotional offers and newsletters (only if you have opted-in).

• Protect against fraudulent transactions.

4. Sharing Your Information

We do not sell your personal information. We only share data with trusted third parties necessary to run our business:

• Service Providers: Delivery services (e.g., FedEx, UPS), payment processors, and email marketing platforms.

• Legal Requirements: If required by law to comply with a subpoena or similar legal process.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the data we hold about you.

• Deletion: Request that we delete your personal information ("Right to be Forgotten").

• Opt-Out: Unsubscribe from marketing emails at any time using the "Unsubscribe" link at the bottom of our emails.

• Correction: Ask us to update or fix inaccurate information.

6. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new date at the top of this policy.

9. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact us at:

Sheldon Jewelers

371b Worcester Rd. Framingham, MA 01701
Sheldonjewelers@rcn.com
(508) 620-1976

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